Privacy Policy

Enzo Seamus Sweets, Inc.

Last Updated: January 22, 2026

Enzo Seamus Sweets, Inc. (“we,” “us,” “our,” or “Enzo Seamus Sweets”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (enzoseamussweets.com), submit an order request through our JotForm order form (https://form.jotform.com/enzoseamussweets/order-request-form), contact us via Instagram (@enzoseamussweets), email (enzoseamussweets@gmail.com), or other means, or otherwise interact with our services (collectively, the “Services”).

By using our Services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our Services.

1. Information We Collect

We collect information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household (“Personal Information”).

Information You Provide Directly:

•  Contact and Identification Information: Full name, email address, phone number, mailing/shipping address.

•  Order and Customization Details: Product selections (e.g., custom glass beaded bracelets, crystal heart charms, stackable bracelets), color preferences, bead types (e.g., acrylic letter/number beads, silver/gold accents), special instructions, personalization requests (e.g., names, dates, themes).

•  Payment-Related Information: We do not directly collect credit card or payment details through our order form. Any payment is processed securely via third-party payment providers (e.g., if invoiced via PayPal, Stripe, Venmo, or similar — you will be directed to their secure platforms).

•  Communications: Any messages, inquiries, or feedback you send us (e.g., via Instagram DM, email, or form).

Information Collected Automatically:

•  Device and Usage Information: IP address, browser type, operating system, referring/exit pages, date/time stamps, pages viewed, time spent on pages, and other standard server log data.

•  Cookies and Tracking Technologies: We may use cookies, web beacons, or similar technologies on our website for functionality, analytics, and (if applicable) advertising. You can manage cookies via your browser settings.

Information from Third Parties:

•  Analytics providers (e.g., Google Analytics) may provide aggregated usage data.

•  Social media platforms (e.g., Instagram) may share limited data if you interact with our page (subject to their policies).

We do not collect sensitive personal information (e.g., racial/ethnic origin, health data, precise geolocation beyond IP-derived city/region) unless voluntarily provided in custom order notes (which we treat carefully).

2. How We Use Your Information

We use the information we collect for the following purposes:

•  To process and fulfill your custom orders (including customization, production, shipping).

•  To communicate with you about your order (confirmation, updates, shipping notifications, resizing requests, inquiries).

•  To provide customer service and support.

•  To improve our products, website, and services (e.g., analyzing usage patterns).

•  To send marketing communications (e.g., newsletters about new products like crystal heart charms or silver letter beads), only if you opt in or we have a legitimate interest (you can unsubscribe at any time).

•  To comply with legal obligations, prevent fraud, enforce our terms, or protect our rights.

•  For internal business purposes (e.g., accounting, auditing).

3. How We Share Your Information

We do not sell your Personal Information. We may share it in these limited circumstances:

•  Service Providers: With trusted third parties who assist us (e.g., shipping carriers like USPS/UPS for delivery; payment processors; email service providers; form host JotForm; website hosting/analytics providers). These parties are contractually obligated to use your information only for the services they provide to us.

•  Business Transfers: In connection with a merger, acquisition, or sale of assets.

•  Legal Requirements: If required by law, subpoena, court order, or government request; to protect safety, rights, or property; or to report suspected illegal activity.

•  With Your Consent: For any other purpose with your explicit permission.

4. Your Privacy Rights

Depending on your location, you may have certain rights regarding your Personal Information:

•  Access, Correction, Deletion: Request to see, update, or delete your data.

•  California Residents (CCPA/CPRA): You have the right to know what Personal Information we collect/use/share, request deletion, opt out of any “sale” (we do not sell data), and non-discrimination for exercising rights. To exercise, email us at the contact below.

•  Other Rights: Depending on state laws (e.g., Virginia, Colorado, Connecticut), similar rights may apply.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain Personal Information only as long as necessary for the purposes outlined (e.g., order fulfillment, legal requirements, or resolving disputes). Order-related data is typically kept for 7 years for tax/accounting purposes. Marketing data is kept until you unsubscribe.

7. Changes to This Privacy Policy

We may update this policy from time to time. Changes will be posted here with an updated “Last Updated” date. Continued use of our Services after changes constitutes acceptance.